We offer Standard Shipping for a flat rate of $15 (approx 4 - 10 business days Australia wide).
We will issue a tracking number in our email post sale that will allow you to receive constant updates on your order.
For international orders please contact us at: contact@focalscooters.com
SHIPPING
Our return policy extends for 30 days from the date of item receipt. For a return to be eligible, the item must remain in its original condition, with tags attached, and in its original packaging, unused or unworn. Additionally, please ensure you have the receipt or proof of purchase available.
If you are seeking a refund, please contact us at: contact@focalscooters.com
REFUNDS
We provide a 3-month warranty on all items given appropriate care and treatment has been applied, and the failure/defect of the product has only arisen through appropriate general use and not any misconduct/purposeful tampering of the product has occurred.
If you do have any issues, please contact us at: contact@focalscooters.com
WARRANTY
As you know, the art and activity we participate in carry inherent risks, including but not limited to bodily injury and death. The use of our products is subject to your acknowledgment and assumption of these risks. Prior to use, carefully read and understand all product instructions, warnings, and limitations. Ensure proper fitting and maintenance of equipment. Use of our products implies your acceptance of responsibility for your own safety and the safety of others. Consult with qualified professionals as needed. By purchasing and using our products, you agree to release us from any liability for any damages, injuries, or losses incurred during such activities. Always exercise caution and prioritize safety.
DISCLOSURES
